February 20, 2020

How deal with ‘One of the documents is signed‘ error message?

I have a two documents that were signed electronically. I am trying to combine them into one single pdf document. Each time I try to drag one of the documents into the other I get the following error message..."one of the documents is signed". How can I combine these 2 docs?

Answer:

Indeed, PDF Expert doesn't allow combining files if one of the documents has been signed. As a workaround, we recommend that you create a Flattened Copy of the forms which have signatures and then merge these copies.

To create a flattened copy of the document:

  1. Select File menu item
  2. Choose Save as Flatten...
  3. Change the name and location of the copy.
Was this article helpful?YesNo

Thanks for your feedback! 😊

Sorry about that! How can we make it better?

The website is currently on the reconstruction. After the completion of all works the website will be opened.

We apologize for any inconvenience.