February 20, 2020

Few questions regarding e-signature and stamps

I'm a long term user of PDFPen Pro and various other PDF apps (like PDF Toolkit+) and have been impressed with how you've integrated so many features into the single app.

I have a few questions this far into my trial... 

  1. Why is it possible to have only four signatures in My Signatures
  2. Where are these files store on the Mac?
  3. Is it possible to edit the Standard Stamps?
  4. Can other graphic files be added to the Standard Stamps set? (eg certain emojis)?

Thanks for another great Readdle app. I use Documents and am just getting into Spark which I'm liking so much more than Apple Mail!

Read More Helpful +7
February 20, 2020

How to print a PDF with annotations?

I am testing PDF Expert because it has tabs and is supposedly fast. However, I have not found a way to print the PDF with the annotations included (e.g, on the margin, with the original pages scaled). Any idea how to achieve this? Since I annotate a lot of PDFs on daily basis, this is one of the main features for me.

Read More Helpful -28
February 20, 2020

Is there any way to see the page number permanently?

When you move through the pages with the mouse the page number appears in the right lower corner. However, after you reach the desired page, the number disappears.

Read More Helpful +19
February 20, 2020

How to navigate through pages of the PDF?

I am unable to find the key combination to go to the next/previous page. Also, I would like to have a way to go to the next/previous page with the mouse without using the keyboard. Is this possible?

Read More Helpful +4
February 20, 2020

‘Save as flattened‘ popup dialog didn‘t appear, why?

When I try to save an existing pdf document as "flattened" doc, the document is saved but I don't get the pop up, as I always have before asking if I'm sure I want to save as flattened. And as a result, I don't know if the document is saved as flattened or not; however when I open the document I can edit it in pdf expert so I assume not.

Read More Helpful -7
February 20, 2020

How to navigate between tabs in PDF Expert?

This past week I have been working with a large number of PDF files and have not found an easy way to switch between tabs. For instance, I can switch between tabs in Chrome by hitting option-command-right/left arrow.

Read More Helpful -4
February 20, 2020

How to add a transparent signature to PDF document?

I just downloaded your pdf expert program to mainly fill the scanned PDF contracts and sign them as well. While it is on the trial base, I was trying to use the sample contract and I came to a point where I need to insert the image "with" clear or transparent background. Using the software I am not able to make the signature image clear or transparent and because of that the final output of the contract looks like the signature has been copied and pasted.

Read More Helpful -15
February 20, 2020

Why I see a green background on all links of my PDF document?

All of a sudden I'm seeing PDF document links with a green background and link URL overlaid on the link text. I can send a screenshot if I can get an opportunity. The documents look fine on an older version of Acrobat Pro for Mac and in the PDF viewer in DevonThink Pro. Perhaps there is a newer version of PDF Expert? I can't find a way to download updates from the UI.

Read More Helpful +29
February 20, 2020

Why can‘t I activate my license/promo code?

I have tried to activate my copy of PDF Expert with the promo code/license code I received and I've never been able to do so.

Read More Helpful -6
February 20, 2020

How to find a purchased bundle in AppStore?

I think I purchased the app bundle awhile ago. How do I get the apps back without having to repurchase?

Read More Helpful -4