Privacy Notice
PDF Expert Website

Last updated: January 19, 2024

Intro

Readdle Limited (“Readdle” or “we”) welcomes you. We provide you with our website by following the link (“Website”) subject to the terms and conditions of our Terms of Service.

This Privacy Notice describes which of your personal data the Website collects, how stores, processes, and uses it, and what happens when you use the Website.

We collect your personal data when you use the Website according to this Privacy Notice. When you use our iOS, iPadOS, or MacOS application “PDF Expert” (“App” or “PDF Expert”), your personal data is processed in accordance with the Privacy Notice for PDF Expert App.

We understand you care about your privacy, and we appreciate the trust you place in us. To justify that trust, we embed the latest data security standards, improve our awareness of privacy matters, and comply with the General Data Protection Regulation and other privacy laws.

If you have any questions or comments about this Privacy Notice, visit our Support page for more information about the Website or contact us.

Table of Contents

• About Us
• About You
• Personal Data
  • Sources of Data
  • Lawful Basis for Processing
  • Visitors’ Data
  • Potential Clients’ Data
  • Clients’ Data
  • Educational Clients’ Data
  • Support Requesters’ Data
  • ​​License Support Requesters’ Data
  • Partners’ Data
  • Newsletter Subscribers’ Data
  • Data Received from Third Parties
• Data Sharing with Third Parties
• Data Sharing Outside the European Economic Area
• Security Measures
• Data Subjects Rights
  • European Economic Area and United Kingdom Residents
  • United States Residents
  • Do Not Sell My Personal Information
  • Do-Not-Track Requests
  • Canada Residents
• Privacy Notice Updates

About Us

We are the controller of your personal data processed through the Website. This means that we determine the purposes and means of personal data processing.

Our support team is happy to assist you in any matter. We kindly ask you to be polite and calm in your communication with us. Otherwise, we may not respond to offensive emails/messages.

About You

When you visit the Website, you become our user (“User”).

We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.

Personal Data

Sources of Data

We receive data about you when you visit our Website and interact with it, depending on your actions on the Website. Please read carefully the details below.

You can change your personal data in the Website by exercising your right to rectification or by the Website functionality. Please note that the same lawful bases and storage terms apply to the changed data.

We may also, although we do not necessarily do so, receive data from third parties. It depends on your settings and the features you use.

Lawful Basis for Processing

To process your personal data, we rely on the following lawful bases:

• performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, Terms of Service) with you;
• legal obligation — for the processing of data as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
• legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
• consent — for additional processing for specific purposes.

Visitors’ Data

When you visit the Website, we may collect some data automatically.

Potential Clients’ Data

We may ask you for some information about your company to contact you and offer you a subscription for your team.

Clients’ Data

In order to buy a paid version of the App via the Website, you shall provide us with your payment information.

We also keep the history of payments, as this is a legal requirement, and we cannot delete this information until the filing of the annual accounts expires.

If you have a subscription activation code, you can redeem it on our Website. In some cases, when you purchase the subscription on our partners’ platforms, the partner may redeem such code and transfer to us your data necessary for the subscription activation. 

Educational Clients’ Data

We may ask you for an additional information regarding your educational institution to offer you a special type of subscription.

Support Requesters’ Data

When you address your request to support on the Website, we collect some information to help you.

​​License Support Requesters’ Data

If you have a trouble with access to your license, we will ask you to provide us with your email related to your license.

Partners’ Data

If you want to take part in our affiliate program, you can fill out the form through Impact platform, acting as our processor.

Newsletter Subscribers’ Data

Feedback Providers’ Data

When you submit your feedback about the Website or the App to us directly or via third-party platforms, we process personal data in your feedback, which may include your first and last name, username, the text of the feedback, and/or any other information such as the feedback submission date, the rating which you assigned to the App, etc., contained in or related to the feedback.

Data Received from Third Parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the lawful basis for processing is determined by the respective privacy documents of these parties.

Data Sharing with Third Parties

We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third parties.

To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.

Data Sharing Outside the European Economic Area

The personal data we collect is stored on the US servers, which participate in the Data Privacy Framework and European Economic Area (“EEA”) servers, which fall under the General Data Protection Regulation. 

We may share personal data with the recipients in the USA and other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation. For example, we share some data with our contractors in Ukraine.

To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient. 

If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.

You can read more detailed measures to protect your personal data here.

Security Measures

We systematically perform Data Protection Impact Assessments to ensure that we use an appropriate level of technical and organizational measures to prevent accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of or access to personal data transmitted, stored, or otherwise processed.

To be more specific, to protect your personal data, we use HTTPS and encryption, divided group and individual access (where appropriate), an alarm system, corporate VPN, and written approved internal policies (like password policy and physical access policy). 

Moreover, we systematically monitor our technologies’ state of the art and never forget about the backups. All our contractors are under contractual obligations compliant with the GDPR requirements.

You can contact us in case of any questions regarding security issues.

Here you can find information about the steps we mentioned above:

Data Subjects Rights

European Economic Area and United Kingdom Residents

You, as a data subject, have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.

United States Residents

Your rights vary depending on the state of your residency, as indicated below.

Do Not Sell My Personal Information

California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by CCPA.

We neither sell your personal information to anyone nor use your data as a business model. Your privacy is our top priority and we are committed to protecting it.

However, we support the CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us via dpo@readdle.com.

Do-Not-Track Requests

California residents visiting the Website may request that we do not automatically gather and track information about their online browsing movements across the Internet.

Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party websites or online services.

We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.

Canada Residents

Privacy Notice Updates

The Privacy Notice and the relationships falling under its effect are regulated by the General Data Protection Regulation. Existing laws and requirements for processing personal data are subject to change. Should this be the case, we will publish a new version of the Privacy Notice addressing such changes on the Website.

If we make substantial changes to the Privacy Notice or the Website that affect your data privacy rights, we will notify you by email or display information on the Website and ask you to read it. We will notify you in advance, and, if you continue using the Website after the changes come into effect, it shall be deemed that you have agreed to and accepted the updated Privacy Notice.