Terms of Service
PDF Expert

Last updated: August 12, 2026

These Terms of Service (“Terms”) govern your access to and use of the desktop or mobile applications “PDF Expert” (the “App” or “PDF Expert”) and our website (collectively, the “Service”) provided by Readdle Limited (“Readdle”, “we”, “our”, or “us”).

We have two Privacy Notices that you should know about. Our Privacy Notice for the App describes our collection and use of personal data connected to your access to and use of the App. The second one – Privacy Notice for the website – is for our website.

By accessing or using the Service, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

If you have any questions or concerns regarding these Terms, please contact us.

Table of Content

• About Us
• Entire Agreement
• Service and Use License
  • Software License
  • Business Customers
  • Acceptable Use
  • Modification or Discontinuation of the Service 
  • Legacy Products
• Accounts and Subscriptions
  • Account
  • Free Use
  • Free Trial and Special Offers
  • Paid Subscription
  • Payment Terms
  • Subscription Renewal and Cancellation
  • Special Offers for Education Users
  • Refunds
• Ownership and Proprietary Rights
  • Readdle Content
  • User Content
  • Your Feedback
  • Business Customer's Authorization
• AI Features
• Third-Party Websites and Services
• Warranties and Disclaimers
• Limitation of Liability
• Indemnification
• Applicable Law and Jurisdiction
• Electronic Communications
• Termination
  
  • Termination by You
  • Termination by Readdle
• Miscellaneous

About Us

Our support team is happy to assist you. We kindly ask you to be polite in your communication with us. We may not respond to offensive emails or messages.

Entire Agreement

In brief

These Terms, any applicable ordering document (“Order Form”), the Privacy Notice for the App, along with the Data Processing Agreement, where applicable, constitute the entire agreement between you and Readdle (the “Agreement”).

By using the App or our website, you hereby represent and warrant that:

• You have read, understand, and agree to be legally bound by, and comply with, these Terms;
• You are 16 years of age or older (otherwise, you may use the App only under the supervision of a parent or guardian);
• You are legally permitted to enter into this agreement and use the App under the laws of your local jurisdiction;
• You will comply at all times with these Terms, as well as all applicable laws and regulations.

If you use the App as a business representative, you further certify that you are eligible to legally bind the represented legal entity, grant Readdle all permissions and licenses under these Terms, and are authorized to disclose information about that legal entity. If you do not have the authority to bind such an entity or do not agree with these Terms, you and the entity you represent are not authorized to access or use the App.

Service and Use License

In brief

 PDF Expert, available in both desktop and mobile versions, is compatible with macOS, iOS, and iPadOS, and can be downloaded for free from our website and the App Store. Please note that you can download the macOS version for free from the Mac App Store only if you previously purchased it there.

Software License

Subject to your compliance with these Terms, we grant you, the individual user, a limited, temporary, personal, non-exclusive, non-sublicensable, revocable, non-transferable, and worldwide license to access and use the Service in accordance with these Terms.

We may, at our discretion, provide upgrades, modifications, updates, or additions to the Service during the term of this license. Unless otherwise accompanied by a separate license or agreement, the terms of this license will apply to any such upgrades, modifications, updates, or additions.

You are solely responsible for the legality of your actions within the Service and your use of the Service under the laws and regulations applicable to you and for your compliance with the terms of service (or equivalents) and privacy policies of the third-party websites and services (if applicable to your use of the Service).

We may immediately suspend or terminate this license and your access to the Service if we reasonably believe that you have violated these Terms. We reserve all rights not expressly granted in these Terms.

Business Customers

If you are purchasing on behalf of an organization, that organization will be our customer ("Business Customer"), and all references to "you" and "your", as applicable, in these Terms shall refer to that entity. Subscriptions for authorized users within your organization ("Authorized Users") may be purchased through one of the following methods: 

• PDF Expert Business Manager: You may purchase and manage subscriptions directly through our online platform. By completing a purchase on the platform, you agree to these Terms on behalf of the Business Customer.
• Order Form: For larger teams or if required by your procurement process, please contact us to execute a formal order form.

Subject to the execution of an Order Form or completion of a valid purchase, as applicable, and the Business Customer’s and its Authorized Users’ compliance with these Terms, we grant the Business Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term, for its Authorized Users to access and use the Service for the Business Customer’s internal business purposes in accordance with these Terms. You acknowledge and agree that you are fully responsible for the acts and omissions of your Authorized Users to the fullest extent permitted by applicable law.

Acceptable Use

This App is provided for the personal, non-commercial use by individual users and for the internal business purposes by the Business Customer’s Authorized Users, subject to the principles of fair and reasonable use.

Under the license granted to you, you shall not:

• sell, lease, rent, license, sublicense, or otherwise distribute the App software, including sharing your Account in the App with others;
• copy, decompile, disassemble, translate, or reverse engineer the App software, in whole or in part;
• reproduce, publish, transmit, write or develop any derivative software, make an attempt to derive the source code of, modify, or create derivative works of the App software, and its updates;
• provide, disclose, divulge, or make available to, or permit the use of the App software by any third party without Readdle’s prior written consent;
• avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by the App or any of the App’s providers or any other third party to protect the App;
• reproduce, publish, transmit, distribute, otherwise disseminate, modify, create derivative works, or otherwise use the Readdle Content for commercial or illegal purposes without our prior written permission;
• engage in any activity that is illegal, fraudulent, or violates the rights of others;
• upload, store, transmit, distribute, or otherwise make available any content that is unlawful, harassing, threatening, fraudulent, harmful, or that infringes upon the intellectual property rights of any third party; 
• use the App in any manner other than for personal, non-commercial, or internal business purposes. 

We may implement usage limits if we detect usage patterns that significantly exceed typical user behavior or that we believe are detrimental to the Service's overall performance and availability. The examples may include excessive automated querying, using a single account across an unreasonable number of devices simultaneously, and attempting to use the service for commercial purposes. We reserve the right to define what constitutes excessive and detrimental use and to implement appropriate limits, including hard limits on the number of devices connected to one account,  without prior notice, though we will endeavor to communicate such actions where feasible.

Modification or Discontinuation of the Service 

We reserve the right to modify, suspend or discontinue all or any part of the Service at any time and without notice or liability, at our sole discretion. We will, however, provide prior notice if such changes are expected to materially diminish your use of the Service under a paid subscription plan. You agree that we shall not be liable to you or any third party should any of the preceding occur concerning the Service. 

Legacy Products

While these Terms primarily govern the use of PDF Expert 3, which is our newest subscription-based version of the App, your use of PDF Expert 2, the legacy version of the App, is also subject to these Terms to the extent applicable. Please note that for the purpose of these Terms, PDF Expert 2 and PDF Expert 3 are considered distinct products.

Please note that while PDF Expert 2 is now fully operational, we have ceased all development activities and do not provide any updates for this App version. We reserve the right to fully discontinue operation of PDF Expert 2 or its certain features, and cease any support at any time, with or without prior notice to you.

If you have an active PDF Expert 2 license, you can upgrade to PDF Expert 3 and activate your license there to use the functionality you have paid for. Pay attention that you can activate only one license per Account. An optional lifetime Premium subscription will be available to you. This subscription grants access to new functionality that we may add from time to time. 

Accounts and Subscriptions

In brief

Account

To use PDF Expert, you may need to register a personal cross-platform account (“Account”) by providing your email address or by signing up through third-party accounts, such as Google or Apple. Please note that your use of such third-party accounts is subject to their legal and privacy documents.

If you sign up via email, please click the button in our email to the indicated email address to confirm and instantly sign in.

The Account is designed to help you track your subscription and access PDF Expert across devices. To maintain the security of User Content, as defined below, and to ensure you retain full control over it, sharing or transferring your Account is strictly prohibited. If you know or have any reason to suspect that someone has gained access to your Account without your authorization, your credentials have been lost, stolen, misappropriated, or otherwise compromised, please immediately notify us.

To terminate your Account, you may use the relevant functionality in the App or contact us at dpo@readdle.com.

Business Customers can purchase multiple licenses for their Authorized Users through our PDF Expert Business Manager. To access the platform and manage your licenses, you will need to set up an organizational account ("Team Account" or “Team”). Authorized Users assigned a license will access PDF Expert through their own individual Accounts within the Team, as defined above. Please note, however,  that access to the PDF Expert Business Manager, team settings, and subscription management is reserved exclusively for Authorized Users with administrative permissions.

To terminate your Team Account, first cancel your subscription via the billing settings in the PDF Expert Business Manager, then proceed to delete the Team Account. Please note that once the Team is deleted, all active licenses will be deactivated.

Free Use

Upon installation, you receive a free license to use the App, subject to the limitations specified therein. These may include, for example, the availability of specific features. Please note that these limitations may be modified by Readdle at any time without prior notice. 

Free Trial and Special Offers

Before purchasing a PDF Expert subscription, you can explore all additional features available under the subscription during a free trial, subject to the then-current terms of the free trial offer displayed in the App.

Within particular promotional campaigns, we may offer special terms to select users. Additionally, we may offer free trials for one or multiple features available under the paid subscription plan. The terms of such offerings shall be detailed in a separate promotion description and/or in the App, or otherwise communicated to you.  

Please note that if you start your free trial through the in-app Apple App Store mechanism or provide your credit card details at checkout, your subscription fee will be automatically charged after the free trial expires. To avoid charges, you must manually cancel the subscription at least 24 hours before the billing date. 

Paid Subscription

You may purchase a paid subscription to access the App's extended functionality, subject to the then-current terms. We offer two subscription types: recurring and lifetime.

A recurring subscription is billed in advance on a repeating schedule. While billing periods are typically monthly or annual, we may offer other periods at the time of purchase. A subscription provides access to all features available under your chosen plan for the duration of the subscription term and renews automatically until canceled. 

A lifetime subscription requires a one-time upfront payment and grants access to the App’s functionality available at the time of your purchase. It offers limited future updates: you will get the currently supported functionality, general bug-fix updates, and security updates; however, some new features developed and offered by Readdle may be available for a fee. For the avoidance of doubt, the term "lifetime" refers to the commercially viable lifecycle of the App. This grants you a license for as long as the App is supported and should not be interpreted as an obligation on our part to maintain the App indefinitely. Please note that maintaining access to and optimal use of the App requires supported operating systems and devices.

We reserve the right to change the subscription plans, including the scope of functionality available. We will provide you with adequate notice if the changes significantly diminish your use of the App under a paid subscription plan. Your continued use of the App after the effective date of such changes will constitute your acceptance of the changes. 

Payment Terms

The purchase of a subscription is subject to the then-current fee (including VAT, if applicable) indicated at the checkout screen. Please note that if you pay in a currency different from the one quoted for the fees, your bank may apply its current exchange rate and/or add commissions and fees to our subscription fees.

Readdle reserves the right to revise the fees at any time, providing users with adequate notice of any changes before they take effect. Please note that if your subscription is billed through the Apple App Store, Apple will notify you of any price adjustments in accordance with its own policies. Your continued use of PDF Expert after the effective date of such change will constitute your agreement to pay the updated fees. If you do not agree to pay the updated subscription fees, you can cancel your subscription, and after that, you can continue using the App’s free-of-charge functionality only.

Purchase through the Website

If you purchase a subscription through our website or PDF Expert Business Manager, a transaction is facilitated by a third-party provider, namely Stripe, under the latest Terms of Service (or equivalent) and Privacy Policy. In no case shall Readdle be responsible for any personal data processed by Stripe.

By purchasing a personal subscription through our website or a business subscription through PDF Expert Business Manager, you agree to be charged for this purchase and for future subscription renewals. Your payment card will be automatically charged at the applicable renewal rate unless you cancel your subscription before the end of the then-current subscription period.

Please note that if we record a chargeback or other rejection of payment for any subscription fees that are due and payable, this will constitute a breach of the payment obligations hereunder. We reserve the right to suspend or terminate your access to the Services and/or your Account at our sole discretion.

Purchase through the Apple App Store

If you purchase a subscription through Apple App Store’s in-app purchase mechanism, your payment details are processed, and you are charged through the App Store. 

Purchasing a subscription through resellers

You may purchase certain subscriptions through our resellers. If you choose this option, your payment details will be processed, and you will be charged through the relevant reseller’s platform. Following the purchase, you will receive a subscription activation code that can be redeemed manually on our website or, in some cases, automatically on the reseller’s platform. Please note that if you purchase a subscription through a reseller, the reseller’s terms of service (or equivalent rules) and privacy notice may apply to the transaction. Please review the relevant documents on the reseller’s platform.

Subscription Renewal and Cancellation

Your subscription will automatically renew, and you will be charged the subscription fee for the subsequent subscription period at the then-current rate unless you cancel at least 24 hours before the billing date.

If you purchased your subscription through the Apple App Store’s in-app purchase mechanism, you may cancel it in your Apple Account settings as follows: 

• Open the Settings app.
• Tap your name.
• Tap Subscriptions.
• Tap the subscription for the PDF Expert App.
• Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already cancelled.

To cancel your cross-platform subscription purchased via our website, take the following steps: 

• Open PDF Expert 3 on your Mac
• Tap PDF Expert 
• View My Account in the Menu Bar.
• Tap Cancel Subscription (if you don’t see this option, it means the subscription is already canceled).

To cancel a business subscription purchased through PDF Expert Business Manager, the administrator with billing access should navigate to the Billing page on the platform and click "Cancel Team Plan".

You may cancel your subscription at any time. Please note, however, that cancellation will take effect at the end of the then-current subscription period. Cancellation will not terminate your Account, nor will it affect your User Content at the time of cancellation, and you will retain access to the App's free-of-charge functionalities.

If you delete your Account, your subscription purchased through our website will automatically terminate. 

Please note that if you purchased an annual subscription through our reseller, it will not renew automatically. We will provide you with further information on how to renew your subscription via email or in the App.

Please refer to the Refunds section below for eligibility requirements.

Special Offers for Education Users

Readdle reserves the right to offer specific license conditions and discounts to certain users.

If you are a student or educator, you can apply for a discounted PDF Expert annual subscription by submitting your educational email address as well as the educational institution’s name via our website. 

By submitting the educational email address and the educational institution name, you represent and warrant that the email address was assigned to you by the named educational institution, and you are duly authorized to use it. 

If, upon verification, we have reasonable grounds to believe that you are in breach of the above representation, we reserve the right to suspend your subscription and access to the App.

For more information on the terms for students and educators, please contact us.

Refunds

If you have any problems with the App, please contact us, and we will do our best to help you.

Purchases through the App Store

Purchases made through the App Store can be refunded by contacting Apple support directly. To request a refund, please follow the steps below:

• Sign in to reportaproblem.apple.com.
• Tap or click "I'd like to," then choose "Request a refund."
• Choose the reason for your refund, then select Next.
• Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription you no longer want, you can also cancel it.

Please note that Apple processes all refund requests in accordance with its policies and eligibility criteria. Readdle has no control over Apple's refund decisions and cannot be held responsible if your request is denied.

Purchases through the Website

A subscription purchased through our website may be cancelled and refunded within the applicable refund window, which is established as follows:

• Annual or lifetime subscription: 30 days from the purchase date, and
• Weekly subscription: 7 days from the purchase date. This refund period shall be extended as necessary to comply with the mandatory statutory requirements of your country of residence.

To request a refund, please contact us.

We will initiate a full refund of the subscription fee you paid to Readdle without undue delay, using the same payment method you used for the initial transaction.

Please note, however, that if you cancel your subscription after the applicable refund period has expired, you will not receive a refund of any portion of the subscription fee paid for the then-current subscription period, unless required by law.

You acknowledge and agree that any commissions, fees, or charges imposed by your bank or payment system in connection with a refund, including but not limited to transfer or withdrawal fees, are outside of our control and responsibility. We will refund the full amount paid for the subscription and shall not be liable for any reduction in that amount due to any such third-party charges.

Business Customers are eligible for a full refund within 30 days from the initial purchase date, or any renewal payment, unless otherwise stated in the applicable Order Form. For the avoidance of doubt, the initial purchase date is the date on which the subscription was activated for the initial user count, and it does not include any subsequent payments for additional users made after the 30-day window. Renewals occur on the anniversary of the initial purchase date. Please note that partial refunds are not available for reductions in user count.

Purchases through Resellers

If you purchased a subscription through our reseller, the reseller’s terms of service (or equivalent rules) will govern the refund procedure. To request a refund, please contact the reseller you purchased a subscription from.

Beta Offerings

From time to time, we may offer certain users the opportunity to evaluate features and functionality designated as experimental, pilot, in development, etc. (“Beta Offerings”). Information about the Beta Offerings and the applicable terms may be communicated to users via email and/or in the App, or made available to users through any other means. 

By applying for, accessing, or using the Beta Offerings, you acknowledge and agree that:

• You have read the Privacy Notice for the App and agree to be bound by these Terms as applicable to the Beta Offerings;
• The Beta Offerings are provided “as is” with no warranties or representations of any kind;
• We retain sole discretion over the selection of eligible users;
• Notwithstanding anything to the contrary contained in these Terms, we reserve the right to suspend, alter, or discontinue the Beta Offerings or your access to them without prior notice, which may result in loss of your User Content. You are solely responsible for protecting your data from irretrievable loss and agree not to use the Beta Offerings as a single storage for your data.  

Your access to and use of the Beta Offerings are governed by these Terms, excluding any provisions related to paid subscriptions.

Ownership and Proprietary Rights

In brief

• The App, the website, and all associated content are operated and distributed by Readdle or our affiliates.
• You own your files, information, and other materials managed through the App.
• By submitting your feedback about our App to us directly or via any platform, you grant us the right to use and publicly display the feedback for marketing, advertising, and other purposes.

Readdle Content

The App and the website are operated and distributed by Readdle or our affiliates. The Service and the materials in the Service, including text, graphics, information, images, designs, drawings, trademarks, logos, videos, sounds, music, software, and other materials (collectively, “Readdle Content”), as well as the copyright and other intellectual property rights to such Readdle Content belong to Readdle or our affiliates or is included in the Service with the consent of the owner. For the avoidance of doubt, the Readdle Content does not include any materials you upload to or otherwise provide while using the Service.

Subject to your compliance with these Terms and having regard to the terms of the software license laid down above, Readdle grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable, and worldwide license to access and use the Readdle Content made available in or through the Service and granted by Readdle for the purposes outlined in these Terms.

You are not allowed to use the Service, the Readdle Content, or any of its elements in any way not expressly provided for in these Terms without our prior written permission.

In case you download or copy the Readdle Content, no right, title, or interest in any downloaded or copied Readdle Content is transferred to you as a result of any such downloading or copying. You are also advised that we are determined to enforce our intellectual property rights to the fullest extent permitted by applicable law, including through civil remedies and criminal prosecution.

User Content 

"User Content" means any files, content, or information submitted, uploaded, transmitted, or otherwise provided by you to the Service. This includes, without limitation, any prompts, instructions, requests, queries, or other inputs entered by you into the Service, as well as any and all outputs, responses, generations, or results produced by the Service in response to your prompts. As between you and Readdle, you own your User Content, as well as any files, data, and information you willingly share with us in connection with a customer support request or otherwise, including, but not limited to, pictures, text, videos, sound recordings, and other materials.

Subject to these Terms, you grant us a worldwide, royalty-free, transferable, sub-licensable, limited license to use the User Content solely as necessary to: (a) maintain, improve, and provide the Service,  (b) resolve support requests, (c) comply with applicable laws, legal requests or other lawful process, or (d) for any other purpose you expressly authorize in writing.

Your User Content is processed securely. Our Privacy Notice provides details on the security measures and our data handling practices.

You can set a password for the App’s launch or for specific files to protect your User Content from unauthorized access. Please note that the password cannot be recovered.

All User Content, including that generated by using the AI Features, remains the sole responsibility of the person from whom said content originated. You acknowledge and agree that it is your sole responsibility to create and maintain backup copies of the User Content that you upload, store, or manage through the App.

Your Feedback

We welcome feedback, reviews, ideas, questions, and comments about your experience with our App or our website (collectively “Feedback”). By submitting your Feedback to us directly or via any platform, including, but not limited to, online distribution platforms, marketplaces, and social media, you:

• grant us and our affiliates a worldwide, nonexclusive, royalty-free, perpetual, revocable, transferable, assignable, and sub-licensable (through multiple tiers) license and right to copy, reproduce, use, modify, adapt, distribute, publish, translate, create derivative works from, distribute, and publicly display, including online, such Feedback on our website, in-app screens, social media accounts, our marketing communications distributed via email or otherwise, and in any other media, including for marketing and advertising purposes, and otherwise exploit such Feedback regardless of when and in what manner you provided it. For this reason, we ask that you not submit any Feedback or delete any existing Feedback that you do not wish to license to us as set forth above;
• grant us and our affiliates the right to use and refer to the name or username that you submit in connection with the Feedback provided via any third-party platform. For Feedback you submit directly to us, we will only use your name or username with your explicit consent.  
• agree and acknowledge that you are solely responsible for the information in your Feedback;
• represent and confirm that you were not asked, instructed, or commissioned to submit fake or misleading reviews and endorsements or misrepresent your experience with our Service;
• represent and warrant that the use of your Feedback does not violate any thi3rd party’s rights;
• expressly release and discharge us, our affiliates, sublicensees, successors, and assignees from all liability, claims, and/or demands arising out of or in any way connected to our exercise of the rights granted under the license as provided above, including without limitation, any liability based on rights of publicity, invasion of privacy, and other civil rights, moral rights, and copyright infringement.

You can contact us to request to refrain from or discontinue our use of your Feedback at any time.

The Feedback appearing on our website, social media accounts, and marketing, advertising, and other communications reflects the individual experience of those who have used our App. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other user might experience.

Business Customers’ Authorization

Business Customers of PDF Expert hereby expressly grant Readdle and its affiliates the right to use such customers’ commercial names and logos in various PDF Expert promotional and advertising materials that may be published by Readdle and/or its affiliates from time to time. 

A representative of a Business Customer can contact us at enterprise@readdle.com to request that Readdle limit or cease use of the Business Customer’s commercial name and/or logo. 

AI Features

In brief

• The AI Features are provided “as is”;
• You must comply with all applicable laws and policies of the external AI service providers;
• You are solely responsible for your use of the AI Features.

The Service includes optional features powered by artificial intelligence technologies (“AI Features”), including but not limited to large language models (LLMs), machine learning models, neural networks, and other similar or successor technologies. Such AI Features may rely on open-source models, internally trained or fine-tuned models, or models facilitated by an external AI service provider. For detailed information about the models used and how your data is processed when you are using the AI Features, please refer to the Privacy Notice for the App.

By using the Service, you agree and acknowledge that:

• the AI Features are provided to you ‘as is’ with no warranties or representations of any kind;
• it is your sole responsibility to ensure your compliance with all applicable laws and regulations in connection with the use of the AI Features and the generated outputs;
• the AI Features may generate output that contains inaccurate, unreliable, or offensive content, and you must evaluate the output before relying on or otherwise using it;
• the AI Features are not intended to provide professional advice. You should seek advice from a qualified professional for any specific needs;
• you shall not use the AI Features in a way that infringes, misappropriates, or violates any third-party rights;
• we may, at our sole discretion, impose limits on the use of the AI Features at any time;
• ​​we and/ or the external AI service providers reserve the right to block requests or prevent the delivery of output that is deemed harmful, illegal, or otherwise in violation of applicable usage policies;
• you shall not use the AI Features in a manner that violates the policies of the external AI service provider;
• you shall not mislead any person into believing that the output generated by the AI Feature was human-generated;
• you shall not use the AI Features to create, train, or improve (directly or indirectly) a similar foundation or large language learning model or other generative artificial intelligence service, reverse engineer, extract, or discover the AI Features’ data, models, model weights, algorithms, safety features, or operation.

If you do not agree with any of the foregoing, you must refrain from or discontinue using the AI Features.

Please note that the AI Features may not be available to users from certain countries or territories due to legal restrictions. These limitations could arise from local rules, regulations, or policies of the external AI service provider.

Additionally, AI Features will not be available at launch to Business Customers who purchased their subscription via PDF Expert Business Manager.

Third-Party Websites and Services

In brief

• Some functions of the Service depend on third-party services that we do not control; therefore, we cannot guarantee uninterrupted operation of all Service functionality.

Some functionality and features of the Service rely on or may be compatible with third-party websites and services, including, without limitation, artificial intelligence services, cloud services, file conversion services, etc.

We cannot guarantee that any third-party services, whether currently or in the future supported, will remain compatible with the Service or that all features will be constantly available and uninterrupted.

By accepting these Terms, you acknowledge that different terms of service (or equivalent legal documents) and privacy policies may apply to your use of the third-party websites, or services, their respective functionality, and content, and that it is your responsibility to familiarize yourself with such documents. Readdle shall not be held responsible for any losses, damages, or other liabilities arising from your interactions with third-party websites and services.

We may impose monthly or other usage limits on features that depend on third-party websites and services. If these limits are exceeded, you may be temporarily unable to access such features until the following period. We reserve the right to reduce your monthly usage limits if we suspect wrongful, illegal, or otherwise inappropriate use of the features that violates these Terms or applicable laws and regulations.

Warranties and Disclaimers

In brief

• The Service is provided to you “as is”.

The Service is provided to you "as is" with respect to its performance, speed, functionality, support, and availability.

Readdle disclaims any warranties regarding the Service, its features, and content to the fullest extent permitted by law, including, without limitation, guarantees of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights of third parties or other rights.

We are not making any promises, including regarding the Service’s accuracy, usefulness, reliability, data integrity, or correct operation. Readdle does not guarantee that the Service will be uninterrupted or secure, free of viruses or anything else harmful, that any defects will be corrected, or that the Service or particular features will be continuously available on operating systems or hardware that are no longer officially supported by their respective manufacturers, or are otherwise deemed deprecated, legacy, or obsolete. 

We expressly disclaim all warranties regarding the legal enforceability or suitability of the electronic signature functionality. You acknowledge that this functionality is intended to provide a "Simple Electronic Signature", which is the basic form of e-signature under the EU Regulation No. 910/2014 (“eIDAS”). You are solely responsible for determining whether the electronic signature attached using the App is appropriate, suitable, or legally valid for your specific documents, transactions, needs, or jurisdiction.

Limitation of Liability

In brief

• This section limits Readdle’s liability, so please read it carefully to understand what to expect.

In no event shall Readdle, its affiliates, directors, partners, employees, contractors, or agents be liable for indirect, incidental, special, punitive, or consequential damages arising out of or in any way connected with any use or inability to use the Service. Examples of such damages include, but are not limited to, loss of, or damage to data, damages arising from the use of information provided or obtained through the Service, and those resulting from errors, omissions, interruptions, defects, or viruses, even if Readdle had been advised of their possibility.

We shall not accept responsibility if any information, materials, or content available through the Service is inaccurate or incomplete.

The preceding limitations of liability do not apply to the extent prohibited by law.

If any part of the warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances shall not exceed the total amount of payments made by you to Readdle within one year preceding the claim.

Indemnification

In brief

• If you violate these Terms, misuse the Service, or violate any law or third party’s rights, you agree to indemnify and defend Readdle.

You agree to defend, indemnify, and hold harmless Readdle, our subsidiaries, directors, partners, employees, contractors, and agents from and against any claims, responsibility, damages, losses, and expenses, including reasonable legal and accounting expenses, arising from:

• any breach by you of any of these Terms;
• your use/misuse of the Service; or
• a violation by you of applicable law, third party’s intellectual property or other rights, any agreement or terms with a third party to which you are subject.

We reserve the right to handle our legal defense however we see fit, including instances when you indemnify us. You agree to cooperate with us in the execution of our legal defense strategy.

Applicable Law and Jurisdiction

In brief

• These Terms are governed by the laws of the Republic of Ireland.
• We hope to resolve all the issues by amicable means, but if a serious dispute arises between us, it must be resolved in the national courts of the Republic of Ireland.

Except as otherwise outlined in these Terms, these Terms are exclusively governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of laws rules.

If the user is a U.S. city, town, county, district, or state governmental entity, the Terms will be silent as to governing law and venue.

If any material in the Service, or your use of it, is contrary to the laws of the place where you are when you access it, the Service is not intended for you, and we ask you not to use it. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Except where prohibited by applicable law, and without limitation to any statutory rights of consumers, you agree that any dispute, conflict, claim, or controversy directly or indirectly arising out of, or in connection with, or relating to the Service or these Terms, including, without limitation, those relating to its validity, its construction or its enforceability shall be resolved through amicable negotiations directly with the Readdle team following the principles of good faith and fair cooperation.

If we cannot reach a consensus through negotiations, the dispute shall be settled exclusively in the national courts of the Republic of Ireland, subject to its jurisdiction rules, with the applicable substantive law of the Republic of Ireland.

All claims shall be brought within one year after the claim arises, except to the extent a more extended period is required by applicable law.

Electronic Communications and Notices

In brief

• We may communicate with you via email, in-app notifications or postings within the Service.

Any notices or other communications, including those regarding modifications to these Terms, will be given to you via (i) email to the address associated with your Account, (ii) in-app screens and notifications within the Service, or (iii) postings within the Service or your Account. You agree that any electronic notification delivered through these means satisfies all applicable legal requirements for written notice.

Termination

In brief

• You may discontinue using the Services at any time.
• We can terminate your access to the App if you violate these Terms.
• We will not provide any refunds except as set forth in these Terms.

Termination by You

You may cease using the App at any time. 

Please note that when you delete the App on your device with an active recurring subscription, your subscription will not be automatically cancelled. To avoid future charges, you must manually cancel it as outlined in the Subscription Renewal and Cancellation section above. 

For information on whether you are eligible for a refund, please refer to the Refunds section of these Terms.

Termination by Readdle

We may suspend or terminate your Account and/ or access to the Service if we reasonably believe you are in breach of these Terms or any applicable laws. We will provide you with a reasonable prior notice to allow you to remedy the breach, where possible. If you fail to take the requested actions within the period indicated in such notice, we will suspend or terminate your Account and/ or access to the Service.

If we reasonably believe that you are in a material breach of these Terms, including, but not limited to, any violation of the Acceptable Use section above, we reserve the right to immediately suspend or terminate your Account and/ or access to the Service without any notice to you. 

In the event of any suspension or termination due to your breach, you agree that you will not be entitled to a refund for any fees paid for any unused portion of your subscription, and we will have no further liability or obligation to you.

Readdle reserves the right to take whatever legal actions we may deem appropriate in response to actual or suspected violations of these Terms. We will cooperate with legal authorities and/or third parties to investigate any suspected or alleged crime or civil wrong.

Miscellaneous

Entire Agreement. These Terms, together with any applicable Order Form and the documents incorporated by reference in these Terms, constitute the entire agreement between you and Readdle regarding the Service and supersede all prior or contemporaneous discussions, proposals, or agreements relating to the subject matter hereof.

Readdle expressly rejects any additional or conflicting terms included in a Business Customer’s purchase order, vendor portal, or similar administrative documentation. Such documents are for the Business Customer’s internal accounting purposes and shall not modify these Terms unless expressly agreed in writing and signed by an authorized representative of Readdle.

Order of Precedence. In the event of a conflict between these Terms and an applicable Order Form, the Order Form will prevail solely with respect to the subject matter addressed in that Order Form. If a Data Processing Agreement applies, it will prevail with respect to matters relating to the processing of personal data.

Assignment. Readdle may assign or transfer its rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided that such transfer does not materially reduce your rights under these Terms.

You may not assign or transfer the Agreement without Readdle’s prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets, provided you give us prompt written notice to Readdle.

Modifications to the Terms. We reserve the right to modify these Terms at any time at our sole discretion. If material changes affect your use of the Service, we’ll notify you before the changes’ effective date by means described in the Electronic Communications and Notices section above. If you continue to use the Service, you agree to the updated version of these Terms.

Severability. If any provision of these Terms is recognized as unlawful, void, or unenforceable by a relevant authority, the remaining provisions will remain valid and enforceable.

Waiver. A failure or delay by either party to exercise any right under these Terms does not constitute a waiver of that right. Any waiver must be in writing and signed by the party granting the waiver.

Export Compliance. The Service and related technology may be subject to export control and trade sanctions laws of the United States, the European Union, and other jurisdictions. You represent and warrant that neither you nor your Users are: (i) located in or a resident of a country or territory subject to comprehensive trade sanctions or embargoes; or (ii) listed on any government list of restricted or prohibited parties. You agree to comply with all applicable export control laws and shall not export, re-export, or allow access to the Service in violation of such laws.

Specific Access Restrictions. ​​We do not provide services or access to our products to customers from the Russian Federation and the Republic of Belarus. Readdle does not engage in any business with companies owned by or affiliated with the citizens of these countries, nor with those that support the Russian aggression in Ukraine.

Survival. Any provisions of these Terms that by their nature should survive termination, including provisions relating to limitation of liability, indemnification, export compliance, and dispute resolution, shall survive termination of these Terms.

Headings. Section headings and captions in these Terms are for convenience only and do not affect the interpretation of the provisions.

Admissibility. A printed version of these Terms shall be admissible in judicial or administrative proceedings based on or relating to the use of the Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Interpretation. Unless otherwise stated, words such as “including,” “for example,” or “such as” shall be interpreted without limitation.

Support. Our support team is happy to assist you. We kindly ask you to be polite in your communication with us. We may not respond to offensive emails or messages.